SMS Terms & Conditions
Effective September 17, 2026
Verittas LLC Service Updates
By opting in, you agree to receive recurring service-related text messages from Verittas LLC concerning your appliance service. Messages may include appointment scheduling and reminders, technician arrival updates, repair status, parts updates, and responses to service-related questions. This program is not used for promotional marketing messages.
Consent and enrollment
Enrollment is optional. We obtain your verbal permission during a scheduling or service coordination phone call before sending SMS. Staff records your consent in the work order, including the phone number, date, and staff member obtaining consent. If you decline, we use phone or email for service communication. Consent is not a condition of receiving service.
Customers enroll directly with Verittas LLC. Consent provided to a home warranty company, service marketplace, or other third party does not enroll the customer in this SMS program.
The verbal consent script used for this program is:
“Would you like to receive text messages from Verittas LLC regarding your appliance service, including appointment scheduling, technician arrival updates, repair status, and parts updates? Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out or HELP for help. Consent to SMS is optional and is not required to receive service. Our Privacy Policy and SMS Terms are available at verittasllc.com/privacy-policy/ and verittasllc.com/terms/.”
Receiving a work order from a home warranty provider does not automatically enroll a customer. We retain evidence of the customer's permission for this SMS program.
Frequency and costs
Message frequency varies based on the status of your service and your interaction with our team. Message and data rates may apply according to your mobile plan. Contact your wireless provider for questions about those charges.
Stopping messages
Reply STOP to any message to unsubscribe at any time. You may receive one confirmation message after opting out, and no further messages will be sent through this program unless you opt in again. You may contact our team for assistance with re-enrollment.
Help and support
Reply HELP for assistance, email service@verittasllc.com, or call (689) 600-7474.
Delivery and phone number changes
Message delivery is subject to network availability and is not guaranteed. Carriers are not liable for delayed or undelivered messages. Let us know if you change your number or no longer control the number enrolled in this program. This messaging service is not an emergency service.
Privacy
See our Privacy Policy for how we handle personal information. Mobile phone numbers and SMS consent information are not sold or shared with third parties or affiliates for marketing or promotional purposes. Messaging service providers may process information as necessary to deliver and support messages.
Changes to these terms
We may update these terms by publishing a revised version on this page. Changes do not expand the scope of your consent without obtaining any additional permission required.